Reference

How suster188 Handles Your Personal Information

Your account data and payment details — including transactions through DANA, OVO, and GoPay — are handled with clear rules about what we collect, why we collect it, and how long we keep it.

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DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Account Security

Your account is protected by encrypted credentials and OTP verification at login. We flag unusual access patterns automatically, and you can review active sessions any time from your account settings page.

Cookie Usage

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. Analytics cookies are used in aggregate only — no individual browsing record is sold or shared with advertisers.

Data Retention

Transaction records tied to DANA, OVO, and GoPay deposits are retained for the period required under applicable Indonesian financial regulations. Once that window closes, records move to secure archive and are not accessible in active systems.

Requesting Changes

You can request a copy of your personal data, ask us to correct inaccuracies, or request deletion of your account data through the Help Centre. We process these requests in line with applicable local law and confirm each action in writing.

What This Privacy Policy Covers

suster188 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to run it: your registration details, login activity, and the records of deposits or withdrawals you make through DANA, OVO, or GoPay. We use this data to verify your identity, process your transactions, and

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keep your account secure. We do not sell your personal information to third parties, and we do not share it beyond what is necessary to operate the service or comply with applicable legal obligations. Data we hold about your payment activity — such as the wallet
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used, transaction amounts, and timestamps — is kept for the period required under applicable local law and then removed from active records. Your account credentials are stored in encrypted form; our systems do not log your DANA or OVO PIN at any point. If you access
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the lobby from a mobile device in Depok or anywhere else in Indonesia, the same data rules apply regardless of how you connect. The scope of this policy is limited to services available where local law permits access, and eligibility depends on your region and applicable
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regulations.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Email Support Send your privacy request or data query directly to our support email. We respond to data-related requests as a priority and will confirm receipt with a reference number.

Live Chat Open the chat window inside your account dashboard to speak with our support team about account data, access requests, or questions about how your payment info is stored.

Account Help Centre The Help Centre inside your account settings has a dedicated Privacy section where you can submit a data access or deletion request directly without contacting support first.

Common Questions About Your Privacy

We collect the details you provide at registration — name, contact information, and account credentials — plus device and session data generated when you log in and use the lobby.

We record transaction metadata — wallet type, amount, and timestamp — for verification and regulatory purposes. We do not store your e-wallet PIN or full account credentials at any point.

Yes. Submit a data access request through the Privacy section in your account Help Centre. We will compile and send your data summary within the timeframe required under applicable local law.

Use the data deletion option in the Help Centre or contact our support team directly. We will process the request and confirm deletion in writing, subject to any retention obligations under applicable regulations.

We share data only with payment processors like DANA, OVO, and GoPay to complete your transactions, and with authorities when legally required. We do not sell personal data to advertisers or data brokers.

Retention periods follow applicable Indonesian financial and gaming regulations. Once the required window passes, records are archived securely and removed from active systems on a scheduled basis.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFair Play Policy Appsuster188 App

How suster188 Handles Your Personal Information

How We Protect and Manage Your Data

Account Security

Cookie Usage

Data Retention

Requesting Changes

Reach Us About Your Privacy

Common Questions About Your Privacy

01 What personal data does suster188 collect when I register?

02 Is my DANA, OVO, or GoPay payment information stored?

03 Can I request a copy of the data you hold about me?

04 How do I ask for my account data to be deleted?

05 Does suster188 share my data with third parties?

06 How long do you keep my account and transaction records?

Privacy Policy

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